30-Day Money-Back Guarantee
Not satisfied? Return it within 30 days for a full refund. No questions asked.
Warranty Coverage
Smart Rings
12 months
R9 · R09 · R10
LED Face & Neck Mask
24 months
Premium skincare
Smart Scale
12 months
Body composition
Neck Massager
12 months
Shiatsu massage
Pulse Oximeter
12 months
SpO2 monitor
Microcurrent Device
24 months
Facial toning
IPL Hair Removal
24 months
Permanent reduction
Smart Sleep Mask
12 months
Light therapy
Weighted Blanket
6 months
Deep sleep
Fascia Massage Ring
6 months
Muscle recovery
Smart Dumbbell
12 months
Connected fitness
✅ Covered by warranty
- Manufacturing defects
- Faulty sensors / electronics
- Battery failure (within period)
- Bluetooth / connectivity issues
❌ Not covered
- Scratches / cosmetic damage
- Damage from drops or impacts
- Water damage (beyond spec)
- Lost or stolen products
- Normal wear and tear
How to claim
1
Email warranty@moderiser.com
2
Describe issue & attach photo/video
3
We respond within 48h
4
Replacement shipped immediately
Our promise to you
🔁 If it breaks → we replace it
💰 If unhappy → we refund you
💬 If questions → we answer
📬 Need help?
📧 infomoderise@gmail.com
⏱️ 24‑48h response